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IT Support Charges
We charge less because our overhead is lower.
$ negotiable block of 10 hours Per Person Hourly Rates
Provides On-Site Service Support in the Greater Boston area for your desktops, notebooks, software applications, new installations, changed configurations; migration of user profiles, software, programs, and new system rollouts, and secure WIFI setups.
$ negotiable block of 10 hours Per Person Hourly Rates
This block or open hourly rate may also provide a version of Windows Server or Apple OS software re-installation, configuration or troubleshooting.
This block or open hourly rate may also provide hardware support for IBM, Compaq Proliant, Dell Poweredge and Hewlett Packard server hardware and related peripherals such as tape decks, KVM switchs, rack mount cabinets, domain changes, DHCP server changes, FTP, Remote Access and Active Directory or Mac OS setups; server adds, server moves or changes, server installation, Apple networking, Wifi networking, help with making purchase decisions and selecting vendors...
Packages
- Fixed rate block of time
- Flat rate estimates when possible
- subcontracting and temporary staffing
- monthly service maintenance
Office Wiring Quotes
IT Support Work history (capability overview)
Performed QuickBooks Accounting upgrades; networked Intuit ProSeries - the Professional all-state CPA level tax prep software license; prepared bid quote for Hewlett Packard Ultrium Tape storage uniques for vendor selling to the FAA; bid speced a WordPress/Joomla hybird web site for a community development associations..
tested LTE 4G wireless cell on behalf of Lucent-Alcatel for Verizon in Boston
..providing on-call technical support on Office suite products, specifically Outlook e-mail management to solve virus and spoofing problems, on a Windows LAN; installed and support GoToMyPC connectivity through closed firewall ports; managing routine backups at the server..
..procured, installed and managed software licenses including using the Microsoft MOLP and Symantec online license subscription management systems, deployed Altiris to conducting inventory asset auditing of all hardware, os versions and software licenses in use at a pharmaceutical....
specified data import and export procedures using XML and CSV files based on the 834 HIPPA database spec; activated VONAGE to replace Verizon Business Phone lines; installed Windows Server with Remote Terminal Services and FTP; co-ordinated Fortigate 60B firewall router VPN install; migrated data between old and replacement computers; wired patch panel, office jacks to office suite; configured Google SEO/SEM sitemaps; relocated, installed telephone and data circuits;
added Cat 6 data wires to existing Patch Panel and fixed non working ones; ordered MCI Singapore-based private leased circuit connecting Boston regional offices to Bangalore India data center....
coordinated US and Bangalore India IT help desk policy for BioTech startup firm; upgraded Polycom video conference system; serviced Sony, Toshiba and Dell notebooks;fixed Compaq Proliant and DELL servers; supported Apple OS MacPro workstations, MacPro laptops and trained users how to use OS and Final Cut NLE software; supported Microsoft Windows 2003 Small Business server for a pharmaceutical; obtained IBM Business partner and warranty administraor status.
Mobility and Video Recording.. figured out how to create iPhone apps that enable tours of "what you want to show" to an iPhone owner, that could be: exhibit tours, area tours, information about anything you desire an iPhone owner to know about what you do as an organization or entity, speced new video training offer and improved recording and editing process for a Black Church in Boston..
note: some of these were proposals that are still being considered. But, a majority of items on this task list were consumated, closed or are ongoing on an open call basis. Just thought you needed that clarification. Not all situations entered are listed here. Thanks for reading. Peace!
Help When you Need it
call 617-942-1301 for william.
or submit this form when you wish
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